Webinar on CAHPS Hospital Survey

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Ann Corba, a Patient Experience Advisor with Press Ganey Associates, reviews the current trends of the CAHPS hospital survey (HCAHPS) and how to use patient satisfaction data to help drive change within your organization. This webinar discussed the changing landscape of healthcare, how top performing organizations address the patient experience and best practices. The webinar was held Tuesday, November 26 at Noon.

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