2008 Sharing / Hot Topics Page

Fom James Shulkin, Fort Healthcare:

We do some of these already, but we could do so much more!
"For Patients, More Comfort and a Bigger Dose of Respect"

 

From Mary Kay Grasmick, WHA:

WI health plans will estimate out-of-pocket costs for consumers

Effective Sept. 1, the 17 members of the Wisconsin Association of Health Plans have agreed to provide estimates of out-of-pocket costs in advance of medical services to enrollees who request them. The group said the information will help consumers evaluate health care options and make more informed decisions. Wisconsin Hospital Association President Steve Brenton called the action “an important step in advancing health care transparency.” He said, “Wisconsin hospitals have been strong advocates of transparency, and have been instrumental in helping consumers better understand health care prices. But we understand that the best source for insured individuals of what their out-of-pocket expenses are likely to be is their insurance companies.” The agreement exceeds state requirements, which call for health plans to provide on request their coverage terms and estimates of what they will pay for a specific service from a specific provider.

WAHP Link to this story

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Need Info? Visit Updated Web-based WHA Toolkit
Health care can be a complicated industry, but accessing information on important industry topics is fast and easy on the WHA Web site. The WHA Toolkit, which can be accessed from the front page of the WHA Web site (www.wha.org), includes summary papers on 21 health care issues. The papers include WHA’s position on the issue, the WHA staff contact and links to related resources available on the topic. Resources range from customizable PowerPoint presentations to brochures that can be personalized for individual hospital use.
Hospital leaders, senior managers and hospital trustees will also find the information useful in preparing for public presentations or internal briefings. The WHA Toolkit is updated on a regular basis and new papers are added as needed.
Toolkit papers recently updated include Billing and Collection, Community Benefits, Uncompensated Care, and Health Care Costs. A new paper on Recovery Audit Contractors was just added, and a new resource from AHA, "Community Accountability and Transparency" was added to the Community Benefit summary paper resource list.

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Fresh Pain for the Uninsured
As doctors and hospitals turn to GE, Citi, and smaller rivals to finance patient care, the sick pay much more

This article was sent to us by a legislator so obviously it is finding its way around. I wanted to make sure you have seen it. You might check to see if your hospital has any agreements with credit card companies similar to those described in the article. One thing that came to my mind is when you buy a TV from, say Circuit City, and they offer free financing for 12 months, it always goes through a credit card company and people are not surprised that their billing statements come from Chase. They recognize that Circuit City is not a bank. Hospitals are not banks either, but we’ve traditionally worked out a billing plan with the patient making payments directly to the hospital. This changes that relationship.
See the article HERE


 

For 2008, every WHPRMS member is asked to contribute to our idea exchange - the Sharing Program / Hot Topics page. The program allows members to share their favorite links to information, solutions, or knowledge bases, along with ideas they have put into practice themselves regarding current 'Hot Topics' in Healthcare PR and Marketing. This constant flow of solution sourcing for similar challenges keeps members up-to-date on the latest healthcare public relations and marketing tactics and introduces members to a variety of healthcare organizations located throughout the state.
Participants are asked to provide a short statement and any appropriate links to more information about any current topic they are dealing with that may be useful to others with similar circumstances.

If your organization has more than one member, we would like to see Hot Topic contributions pertinent to each member's daily responsibilities.

Associate members (agencies/vendors) are encouraged to participate but should use the opportunity to educate members on a particular healthcare or marketing topic. Mailing labels can be purchased inexpensively for self-promotion so please do not use the Sharing Program as an advertising vehicle.

Want to get involved? Here's how it works...
Watch for updates to this page to download the 2008 Share Calendar. Either request a change of date or prepare to have a sharing piece ready to go on or near this date.

You will receive a 30-day notice reminder asking if you wish to participate. Simply reply with an email with links and / or attachments and we'll take it from there.

Thank you for your participation!

Send your Hot Topics Sharing Contribution to:

Chuck Moore
Sharing / Hot Topics Page Coordinator