The WHPRMS Annual Conference will be held October 2 – 4 at the Best Western Premier Waterfront Hotel & Convention Center in Oshkosh. The theme this year is Play Your Cards Right, You Can’t Win If You Don’t Play. Attendees ...
I was fortunate to have attended the 2019 Madison Region Economic Development and Diversity Summit held in Madisoni n May. Organized annually by the Madison Region Economic Partnership (MadREP) and the Urban League of Greater Madison, the conference brings together ...
The recent article posted to the WHPRMS.org website titled Connect your hospital blog with your community encourages marketing professionals to establish a blog strategy. The article reminds us that blogs are a simple way to present information online. Remember, your communications audience ...
What’s a brand? According to an article in Forbes by Jerry McLaughlin, “a brand is what your prospect thinks of when he or she hears your brand name. It’s everything the public thinks it knows about your name brand offering—both factual ...
Lately, I’ve spent some time writing and thinking about the Voice of the Customer (VoC) concept. Simply put, the VoC program is “the in-depth process of capturing customer’s expectations, preferences and aversions.” Customers are the lifeblood of our companies. They are ...
